What They Needed
SevOne is a leading information technology firm offering rapid, scalable performance monitoring platforms to the world’s most connected companies. They sought a qualified technology partner to perform custom enhancements to their Drupal site. SevOne wanted to implement a new responsive design and update the information architecture of the site. They also wanted to be able to tell their story effectively and allow users to find the information they needed in an intuitive and convenient manner.
How We Helped
We collaborated closely with the client on their custom development tasks, which involved the following: user requirements gathering, project scoping, strategic oversight, data preparation and migration, database and hosting configuration, custom functional development, systems integration, user interface/user experience and performance testing, training, maintenance, and ongoing support.
We took the client through the whole redesign and deployment process. We were heavily involved in each phase, from inception to deployment. and produced detailed documentation with all the navigation and features, and every single page across the entire website.
Once an agreement was reached on the scope and deployment strategy, we began the actual process of developing core components, testing, implementing, and enhancing them.
The successful relaunch of the Drupal site has resulted in significant improvements in process efficiency and administrative oversight. SevOne indicated that they’ve also observed considerable improvements in their user metrics. For instance, they’ve seen a 60% increase in unique page views, and their monthly traffic has more than doubled. On average, SevOne is seeing a 30 percent drop in bounce rate, 35% increase in unique page views, and 40% increase in the average duration of users visiting and a 47% increase in new users to the website.
The client also indicated that they’ve received overwhelmingly positive feedback from their end users and internal stakeholders. We continue to provide development services to the client.
"They’ve got some seriously talented developers and designers on their team, and it shows in the quality and consistency of their work." – Director of Digital Marketing, SevOne, Inc.