Image X Media

What do you see when you search for your company or brand name? Is there anything on the first page of the search engine results that you wouldn’t be proud to display on your home page? Consumer review sites, blogs and forums have made it easy for anyone to say whatever they want about your company, whether they be disgruntled customers or competitors who like to play dirty.

Most people can use social media in at least one way to make life easier. And because of the rapid pace with which social media is permeating our lives, social media literacy is increasingly important. The following is an A-Z glossary of social media terminology to help you understand Web 2.0 jargon.

A is for AJAX