Akron Area YMCA Case Study
Overview
The Akron Area YMCA is a 150 year old non-profit organization serving a 3-county area with programs for youth development, healthy living and social responsibility. ImageX led the development of a YMCA Website Services (formerly Open Y) site for a non-profit organization. The majority of our development transpired during the COVID-19 shutdown.
What They Needed
The Akron Y’s proprietary website was out of date and out of sync with the demands of the organization. The client team was intrigued with the potential of YMCA Website Services (formerly Open Y) and sought to find a way to fit it into the budget to meet user needs and improve the user experience. The Akron Y was looking for a development partner who were not only experts in Drupal and OpenY, but who could also answer questions and ease the transition into a large project with little to no previous experience in web development and design.
How We Helped
The project began with an agreement in December 2019 when we began to work with the project team at the Akron Area YMCA. The team was made up of key-people representing top functions in Membership, Childcare, Camp, and IT.
Much of the development occurred during shutdowns of both our businesses during COVID-19 but we never skipped a beat with the Vancouver team and the Summit County, Ohio team all working from our homes. We used Google Docs and BaseCamp to keep us on target.
Words from
the client
"ImageX wrote the book on project management. Everyone on the team was extremely effective and efficient.
Because they are the experts in YMCA Web Services and Drupal, they can definitely do the job. But because they are truly nice, caring, and patient we saw them as friends who we really looked forward to seeing. In fact, (some of us) got a little misty when it was time for the official hand-off."
- Judi Christy, Director of Marketing & Communication
The Results
The project was completed on time and within the budget. Their beautiful YMCA Website Services site, with the Carnation theme, was seamlessly launched on August 5, 2020, with terrific feedback from internal and external users. The Akron Area YMCA welcomed new members with updated programs, easy registration, and a jam-packed array of meaningful and fun content.
We continue to work with the Akron team though an ongoing partnership focused on site health, updates and continuous optimizations.
