Welcome to ImageX North America, Eh!
Why join ImageX?
With team members across Canada and the US, we’re passionate about what we do — whether it is working with a new client on a strategic project, meeting users for UX testing, developing innovative solutions, or just coming together for a virtual team lunch or social activity.
Sound like something you want to be a part of? Check out our current opportunities below.
Our Team in North America
What's it like to work at ImageX...
Meet Mahya
As a lead designer, Mahya's day includes multiple projects at varying stages, from wireframes and hi-fi design she's constantly collaborating with the wider team and our clients.
Meet Anisha
Organization is key within Anisha's role, learn a little about how she stays on top of her busy work and home life.
Meet Joel
Joel balances work and family life whilst working on multiple projects at ImageX.
Working with ImageX
Learning & Growth
Every team member receives an education fund per year to use as they like. Take a course to build your skillset, buy more books or attend a conference whilst seeing the world, the choice is yours.
Vacation & Leave
We encourage a balance between your work and home life. In addition to flexible working, every team member receives enough vacation & leave to ensure you don't miss the important things.
Compensation
We believe we're the best as we hire the best. Our compensation packages are competitive and built to support you in your future with ImageX.
Authentic Optimism
We’re authentically optimistic at all times. With ImageX, what you see is very much what you get. We strive for the best and balance our positivity with grounded authenticity.
Quality Obsessed
We’re genuinely welcoming and attentive to every client. We’re obsessed with quality and constantly deliver excellent digital experiences for our clients.
Effective Communication
We strive for clear communication, internally and externally, as less is always more. Our messaging is concise, simple, and relevant but with a touch of personality and clever wit.
Always Evolving
We’re always evolving to stay at the forefront of the industry. We’re constantly expanding our knowledge, sharing it internally and externally to help our clients.
Succeeding Together
We take ownership of issues and see them through to their successful conclusion. We’ll happily go the extra mile, and we take pride and pleasure in meeting our clients’ and colleagues’ needs, ensuring that we all succeed together.
"At ImageX I can express myself by building cool things. And at the same time I can spend time with my family and lead the life that I want."
Current Opportunities
We’re always on the lookout for awesome people, who share our values to join our team.
If you can’t see the perfect fit for you, contact us and let us know how you can make a difference.
Canada
Associate Accountant
Location: Remote Canada
Commitment: Fixed Term Employee
ImageX has an immediate opportunity for a talented Associate Accountant to join our team. At ImageX, you’ll work on exciting challenges where innovation and learning is prized and everyone’s voice is heard. Your colleagues are passionate about web design and development and advocates of open-source and delivering excellence.
This is a full-time 6 month fixed term position with a competitive compensation package; including group benefits, performance bonus, education fund and plenty of opportunities to grow with an industry leading web development agency that values people and work/life balance. There is a possibility for extension after the 6 month term, depending on business needs & individual performance.
While we do still have a physical office located in beautiful Vancouver, BC we believe that adapting to the growing demand for flexibility in how and where we work should be paramount. As such, we are a distributed workforce that work predominantly remote, and embrace opportunities throughout the year for co-working days and retreats.
Things are good at ImageX. We were recently voted a Great Place to Work (again!) as well as multiple awards pertaining to our magnificent culture and amazing projects!
We have a roster of happy clients and team satisfaction is high - many of our clients have been with us for up to ten years. But, we also want to keep growing too! Growth not just for its own sake, but so we can serve our clients better and continue to give our team interesting problems to solve while giving back to the drupal community.
About You:
You’re a detail-oriented and reliable Associate Accountant with 2-3 years of hands-on experience managing full-cycle accounting for a growing business. You’ve worked with Xero as your primary accounting platform and feel confident navigating month-end close, AP, AR, and reconciliations. You take pride in clean books, timely reporting, and proactive communication. You’re organized, tech-savvy, and not afraid to ask questions to get things right the first time. Experience in a service-based business environment is a strong asset, especially if you're familiar with the rhythm of client billing, contractor payments, and project-based invoicing.
About the Position:
We’re looking for an Associate Accountant to join our team and take ownership of our day-to-day financial operations. Reporting to our VP of Finance, this role will manage bookkeeping, accounts payable, accounts receivable, month-end close, and help manage contractor and employee payroll data. You’ll work closely with the delivery and operations teams to ensure financial accuracy, proper documentation, and timely communication with both internal stakeholders and external vendors or clients. You’ll also help support onboarding for new clients and contractors, manage our Dext and Float workflows, and play a key role in keeping our books accurate, organized, and ready for monthly reporting.
You will:
- Perform full-cycle bookkeeping in Xero: transaction coding, reconciliations, and chart of accounts maintenance
- Execute month-end close procedures including accruals, prepaids, and AR/AP reconciliation
- Manage AP: process vendor and contractor invoices, reimburse employee expenses, and pay via an online banking platform
- Manage AR: onboard new clients, issue invoices, follow up on overdue accounts, and lead internal AR meetings
- Track billable hours and project invoicing via Harvest and Google Sheets and prepare monthly invoicing
- Coordinate and manage our Finance Tech stack including Xero, Dext, Float, and ADP to ensure seamless financial operations
- Assist with payroll inputs, employee onboarding/offboarding, and year-end T4 support
- Support the finance team in maintaining up-to-date trackers, budgets vs actuals, and vendor documentation.
You Need:
- 2-3 years of full-cycle bookkeeping experience, preferably in a service-based or agency environment
- 2+ years using Xero as your main accounting software
- Solid understanding of Accounts Payable (AP) and Accounts Receivable (AR) workflows
- Experience with month-end close and general accounting principles
- Comfortable working with financial tools like Dext, Xero, ADP Payroll and Float
- Familiarity with creating ACH and Wire payments for global contractors and vendors
- Passion for spreadsheets (Google Sheets or Excel), with strong attention to detail and data structure
- A root cause analysis mindset – you don’t just spot discrepancies, you investigate and resolve them with little support
- Strong attention to detail, problem solving skills, and a proactive mindset
- Excellent communication skills – you’re able to follow up professionally and clarify issues when needed.
Compensation:
Base Salary Range: $50,000-$60,000 annual salary (pro-rated)
*Please note: Salary is based on benchmarking for our Vancouver location - subject to change. We also offer additional Incentive Compensation including Profit Sharing.
Additional Perks/Paid Time Off:
- 15 days vacation (pro-rated)
- 7 Sick Days (pro-rated)
- Education Fund + 4 paid education days (pro-rated)
- An additional paid personal day for each anniversary you celebrate! (when applicable)
- Flexible statutory floater days - 11 days granted per year to observe the holidays that are meaningful to YOU! (pro-rated)
- A comprehensive health, dental, and vision benefits plan including an annual health spending account and allowances for family health
- Flexible working schedule
- Healthy respect for a work/life balance throughout the organization
- Annual corporate retreats, co-working days, and get-togethers with amazing people!
Pay Equity:
Our focus is ensuring fair compensation based on the unique skills and experience of each team member while aligning with defined pay ranges established through extensive market research.
Where our team members are located is crucial for operational efficiency, client service, and compliance with provincial legislation. Even for remote positions, specific placement within a Province or Territory influences the cost of living and market compensation, resulting in potential salary variations.
How to Apply:
Please apply through our online application form with your cover letter and resume via our Careers Page.
Inclusion at ImageX:
At ImageX we operate as a team, focussed on holding space for and fostering a sense of inclusion for all members of our team! We have a deep respect for each individual's strengths, points of view, experiences, and barriers. We are committed to supporting our team members and working together to remove barriers wherever possible.
We welcome you to come as you are, and rest easy knowing that your differences are what make you special, regardless of whom you love, how you worship - (or don’t!), the colour of your skin, and whatever barriers you may face in life. We are here for all of it, as it is our differences that allow us to be a better team, one that allows us to think critically, drive innovation, and deliver better business results for our clients.
About ImageX:
Enterprise Drupal, Simply Delivered.
Our team is a distributed workforce with established teams in North America, Latin America and Europe. We put extra emphasis on enhancing the virtual relationships, but also work hard to create opportunities to have face to face co-working days and other get-togethers in each region whenever possible. Our goal is to exceed the expectations of both clients and our team – which means we value creativity, involvement, flexibility & being crazy in love with what we do.
ImageX is an award-winning enterprise Drupal agency that was founded in 2001. We’ve helped global brands including Apple, YMCA and Trinity University architect complex technical solutions and create meaningful digital experiences through user experience, content strategy, visual design, and ongoing digital strategy. Learn more about us at http://imagexmedia.com/about.
Senior UX/UI Designer (Freelance)
Location: Remote Canada
Commitment: Part time Contractor
ImageX has an opportunity for a freelance Senior UX/UI Designer – an exceptional communicator and presenter with strong consulting instincts, attention to detail and a passion for high quality, user centred design. ImageX is a full-service web agency where innovation and learning are prized and everyone’s voice is heard. Your colleagues are passionate about creating digital experiences that people love and deliver results.
This is a remote contract position with variable hours during business hours based on project requirements, however there are plenty of opportunities to grow with an industry-leading web development agency that values work/life balance.
About You:
You are a Senior-level UX designer with solid UI craft. You command a room without steamrolling it - facilitating workshops, handling live Q&A, and holding boundaries with empathy to guide better outcomes. You think on your feet, collaborate like a boss, and love turning ambiguity into clear decisions.
About the Position:
Working alongside our talented team, you will lead and contribute to design outcomes across client engagements. This role is client-facing and consultative: you’ll frame problems, facilitate discovery and testing, present recommendations, and help unblock teams. You are always evolving, staying current on digital trends and apply responsible AI to improve delivery without compromising privacy or quality.
As a Senior UX/UI Designer you will:
- Lead client workshops (discovery, prioritization, user testing) and drive decisions with clear facilitation and synthesis.
- Present work persuasively to executives and cross-functional teams; explain the why behind design decisions and trade-offs.
- Plan and conduct research (interviews, usability tests, surveys, heuristic and IA evaluations); turn findings into actionable insights.
- Design IA (navigation, sitemaps, taxonomy/labeling) and validate via card/tree testing.
- Create flows, wireframes, and prototypes to explore interactions and de-risk scope.
- Define and extend design systems (components, tokens, guidelines) with accessibility (WCAG 2.2) in mind.
- Partner with Project Managers and Engineering to refine scope, handle constraints, and ship high-quality experiences.
- Apply AI tools responsibly to accelerate research synthesis, explore design variations, and analyze feedback—with privacy, consent, and anonymization best practices.
- Measure impact using agreed success criteria (e.g., task success, CSAT, conversion, support deflection).
You Need:
- Exceptional communication & presentation skills - translating complexity, handling live Q&A, and influencing decisions with high EQ.
- Consulting mindset: pushing back with empathy, reframing asks, removing impediments, and aligning stakeholders.
- Skilled facilitator of discovery sessions, user-testing workshops, and critiques with clear outcomes.
- Senior UX craft: end-to-end flows, wireframes, prototypes; strong visual/UI; accessibility and design systems.
- Information architecture depth: navigation, sitemaps, taxonomy; validates via card/tree testing.
- Research proficiency: plans and runs studies; turns findings into actionable recommendations.
- Tools: Figma, Adobe CC; comfortable with testing/IA platforms (e.g., Optimal Workshop).
- Applied AI: uses AI to speed research/design and analyze feedback, optimizing workflows and budgets—while following safe, ethical practices (privacy, consent, anonymization, human oversight).
Assets:
- Experience leading/mentoring more junior team members
How to Apply:
Please apply through our online application form with your cover letter and resume.
Please apply through our online application form and include 2–3 case studies showing the business/user problem, your role, key decisions, artifacts (flows, IA, prototypes), and measured outcomes.
Compensation
Target Hourly Rate Range: $75.00-$85.00/hour CAD (*based on benchmarking for our Vancouver location - subject to change based on location and experience)
Pay Equity
Our focus is ensuring fair compensation based on the unique skills and experience of each team member while aligning with defined pay ranges established through extensive market research.
Where our team members are located is crucial for operational efficiency, client service, and compliance with provincial legislation. Even for remote positions, specific placement within a Province or Territory influences the cost of living and market compensation, resulting in potential rate variations.
About ImageX:
Enterprise Drupal, Simply Delivered.
Our team is a distributed workforce with established teams in North America, Latin America and Europe. We put extra emphasis on enhancing the virtual relationships, but also work hard to create opportunities to have face-to-face co-working days and other get-togethers in each region whenever possible. Our goal is to exceed the expectations of both clients and our team – which means we value creativity, involvement, flexibility & being crazy in love with what we do.
ImageX is an award-winning enterprise Drupal agency that was founded in 2001. We’ve helped global brands including Apple, YMCA, and Trinity University architect complex technical solutions and create meaningful digital experiences through user experience, content strategy, visual design, and ongoing digital strategy. Learn more about us at http://imagexmedia.com/about.
UX Design Consultant (Freelance)
Location: Remote Canada
Commitment: Part time Contractor
ImageX has an immediate opportunity for an Senior level UX Design Consultant with a passion for user testing, user research and information architecture. ImageX is a full-service web agency where innovation and learning are prized and everyone’s voice is heard. Your colleagues are passionate about creating digital experiences that people love and deliver results.
This is a freelance remote position (~20 hours/week; variable during business hours based on project requirements) with plenty of opportunities to grow with an industry-leading web development agency that values work/life balance.
About You:
You’re a senior UX consultant who thrives in smart, collaborative teams and lights up at a good challenge. You command a room—facilitating with clarity, telling the story behind your decisions, and turning ambiguity into crisp next steps across PM, Engineering, Design, and Content. You wield AI as a responsible force-multiplier—boosting pace and polish without compromising quality, privacy, or ethics.
About the Position:
We’re adding a Senior UX Consultant who loves the front line—leading discovery, shaping IA/UX, and delivering accessible, measurable design outcomes for clients. You’re a curious, always-evolving pro who tracks digital trends (and uses AI responsibly) and loves sharing what you learn with the team. If you thrive in a consultative, client-facing role and manage your work like a champ, you’ll fit right in.
As a UX Design Consultant, you will...
Partner with clients and internal stakeholders to uncover goals and user needs, then translate them into clear, decision-ready artifacts. You’ll plan and run user research, develop personas, user flows, and journey maps, and use these to define a coherent information architecture. You’ll produce sitemaps, wireframes, and prototypes that make navigation intuitive, content easy to find, and scope risks visible early.
You’ll work closely with the Director of Digital Strategy on content audits, metadata, and taxonomies to improve discoverability and SEO. You’ll monitor performance with web analytics, evaluate clients’ information architecture over time, and recommend targeted enhancements that measurably improve the user experience.
Across delivery, you’ll guide cross-functional teams—PM, Development, Designers, BAs, and Content—through design reviews and iterative improvements, aligning IA and UX decisions with visual design and business objectives while keeping accessibility and best practices front and center.
You Need:
- Discovery facilitation: Proven ability to lead discovery/prioritization/user-testing sessions, present persuasively to executives, and handle live Q&A.
- Stakeholder alignment: Demonstrated success collaborating with clients and cross-functional partners to translate business goals, target audiences, and user needs into IA decisions.
- User research: Hands-on experience planning, running, and synthesizing interviews and usability tests into clear insights and recommendations.
- Core UX artifacts: Track record producing personas, user flows, and journey maps that guide structure, content, and scope.
- Information architecture: Expertise creating and maintaining navigation, sitemaps, taxonomy/labeling, plus wireframes and interactive prototypes; as well as adapting work based on evidence (e.g., card/tree testing).
- Content partnership: Experience conducting content audits/gap analyses and aligning IA with visual design and content strategy alongside Designers, BAs, and Content.
- Accessibility & best practices: Applies current IA/UX standards (incl. WCAG considerations) and drives measurable improvements.
- Responsible AI in UX: Practical use of AI to accelerate research synthesis, design exploration, and feedback analysis—while upholding privacy, consent, and anonymization and optimizing workflows/budgets.
- Tool proficiency: Advanced with Figma (incl. FigJam), Optimal Workshop Suite, and Google Docs/Sheets/Slides (or equivalents).
Bonus:
- Agency/consultancy background: Experience operating in fast-paced, multi-client environments.
- Client website delivery: Experience building websites for clients end to end (e.g., IA/UX for CMS-driven sites), collaborating through launch and iterative improvements.
- Team leadership: Experience leading or mentoring junior team members through critiques, pairing, or project guidance.
How to Apply:
Please apply through our online application form and provide a cover letter.
Compensation
Hourly Rate Range: $75.00-$85.00/hour CAD (*based on benchmarking for our Vancouver location - subject to change based on location and experience)
Pay Equity
Our focus is ensuring fair compensation based on the unique skills and experience of each team member while aligning with defined pay ranges established through extensive market research.
Where our team members are located is crucial for operational efficiency, client service, and compliance with provincial legislation. Even for remote positions, specific placement within a Province or Territory influences the cost of living and market compensation, resulting in potential rate variations.
Inclusion at ImageX:
At ImageX we operate as a team, focused on holding space for and fostering a sense of inclusion for all members of our team! We have a deep respect for each individual's strengths, points of view, experiences, and barriers. We are committed to supporting our team members and working together to remove barriers wherever possible.
We welcome you to come as you are, and rest easy knowing that your differences are what make you special. Regardless of who you love, what gods you worship - (or don’t!), the color of your skin, and whatever barriers you may face in life. We are here for all of it, as it is our differences that allow us to be a better team, one that allows us to think critically, drive innovation, and deliver better business results for our clients.
About ImageX:
Enterprise Drupal, Simply Delivered.
Our team is a distributed workforce with established teams in Canada, Ukraine, and Brazil. We put extra emphasis on enhancing the virtual relationships, but also work hard to create opportunities to have face-to-face co-working days and other get-togethers in each region whenever possible. Our goal is to exceed the expectations of both clients and our team – which means we value creativity, involvement, flexibility & being crazy in love with what we do.
ImageX is an award-winning enterprise Drupal agency that was founded in 2001. We’ve helped global brands including Apple, YMCA, and Trinity University architect complex technical solutions and create meaningful digital experiences through user experience, content strategy, visual design, and ongoing digital strategy. Learn more about us at http://imagexmedia.com/about.
