Welcome to ImageX North America, Eh!

Why join ImageX?

With team members across Canada and the US, we’re passionate about what we do — whether it is working with a new client on a strategic project, meeting users for UX testing, developing innovative solutions, or just coming together for a virtual team lunch or social activity.

Sound like something you want to be a part of? Check out our current opportunities below.

Our Team in North America

Aaron Christian

Software Architect

Abdul Hamid

Corporate Programs Manager & Senior Project Manager

Adrienne Leung

Senior Project Manager

Alexander Kolesnikov

Director, Software Development

Anahita Barryman

Office Administrator (PT)

Anna Gelfand

Service Account Manager

Ashley Stagg

Sales Director

Avi Schwab

Technical Product Consultant

Bjorn Thomson

Director, Digital Experience Solutions

Brent Wilker

Chief Growth Officer

Bryan Sharpe

Director, Software Architecture

Carley Parsons

Brand & Communications Specialist

Celeste McNeill

VP, Human Resources

Chris Gray

Senior Portfolio Director, Education

Christine Elmarji

PMO Manager & Senior Project Manager

C.J. Pagtakhan

Digital Experience Solutions Architect

Coree Francisco

Service Account Manager

Dave Bezuidenhout

Senior Technical Solutions Architect

Diana Petrina

Senior Project Manager

Fiona Christine Cabales

Associate Accountant

Gareth Mason

Chief Operating Officer

Glenn Hilton

Chief Executive Officer/ Founder

Gordon Vollo

Lead Software Developer

Greta Barbosa

Digital Marketing Strategist

Iryna Voitsekhovska

Finance Analyst & Operations Manager

Jacquelyn Salloum

Digital Consultant

John Tran

Chief Technology Officer

Kelvin Ho

Senior QA Specialist

Kylie Aldridge-Ogden

Senior Portfolio Director, Nonprofit

Mahya Golabi

Creative Director

Marta Beynon

Senior Digital Business Analyst

Matt Pettifer

Director, Design

Megan Bower

Talent Acquisition Specialist

Michael Maxim

Director, Business Analysis & Quality Assurance

Monika Souryaphanh

Service Account Manager

Oleksandra Marchenko

Senior Digital Business Analyst

Olha Podpriadok

Service Account Manager

Rajab Sial

VP, Finance

Richard Nosek

Manager, Digital Strategy

Rob Phillips

Drupal Developer

Rosie Gladden

VP, Marketing

Scott Alexander

Senior Service Account Manager

Shelley Goetz

Senior Digital Business Analyst

Travis Ketler

Senior Portfolio Director, Commercial

What's it like to work at ImageX...

Meet Mahya

As a lead designer, Mahya's day includes multiple projects at varying stages, from wireframes and hi-fi design she's constantly collaborating with the wider team and our clients.

Meet Anisha

Organization is key within Anisha's role, learn a little about how she stays on top of her busy work and home life.

Meet Joel

Joel balances work and family life whilst working on multiple projects at ImageX.

Working with ImageX

Learning & Growth

Every team member receives an education fund per year to use as they like. Take a course to build your skillset, buy more books or attend a conference whilst seeing the world, the choice is yours.

Vacation & Leave

We encourage a balance between your work and home life. In addition to flexible working, every team member receives enough vacation & leave to ensure you don't miss the important things.

Compensation

We believe we're the best as we hire the best. Our compensation packages are competitive and built to support you in your future with ImageX.

Authentic Optimism

We’re authentically optimistic at all times. With ImageX, what you see is very much what you get. We strive for the best and balance our positivity with grounded authenticity.

Quality Obsessed

We’re genuinely welcoming and attentive to every client. We’re obsessed with quality and constantly deliver excellent digital experiences for our clients.

Effective Communication

We strive for clear communication, internally and externally, as less is always more. Our messaging is concise, simple, and relevant but with a touch of personality and clever wit.

Always Evolving

We’re always evolving to stay at the forefront of the industry. We’re constantly expanding our knowledge, sharing it internally and externally to help our clients.

Succeeding Together

We take ownership of issues and see them through to their successful conclusion. We’ll happily go the extra mile, and we take pride and pleasure in meeting our clients’ and colleagues’ needs, ensuring that we all succeed together.

"At ImageX I can express myself by building cool things. And at the same time I can spend time with my family and lead the life that I want."

Joel

Software Developer, ImageX

Current Opportunities

We’re always on the lookout for awesome people, who share our values to join our team.
If you can’t see the perfect fit for you, contact us and let us know how you can make a difference.

Canada

UX Design Consultant (Freelance)

Location: Remote Canada

Commitment: Part time Contractor

ImageX has an immediate opportunity for an Senior level UX Design Consultant with a passion for user testing, user research and information architecture. ImageX is a full-service web agency where innovation and learning are prized and everyone’s voice is heard. Your colleagues are passionate about creating digital experiences that people love and deliver results.

Things are heating up fast, and we’re gearing up for some exciting new work ahead! We’re looking for a talented UX Design Consultant who’s ready to jump in when projects launch. This is a remote freelance role, averaging around 20 hours per week, with flexibility during business hours based on client and project needs.

This is your opportunity to build a long-term freelance partnership with an industry-leading web development agency that encourages collaboration, supports work-life balance, and values contractors as integral members of the team.

About You:

You’re a senior UX consultant who thrives in smart, collaborative teams and lights up at a good challenge. You command a room—facilitating with clarity, telling the story behind your decisions, and turning ambiguity into crisp next steps across PM, Engineering, Design, and Content. You wield AI as a responsible force-multiplier—boosting pace and polish without compromising quality, privacy, or ethics.

About the Position:

We’re adding a Senior UX Consultant who loves the front line—leading discovery, shaping IA/UX, and delivering accessible, measurable design outcomes for clients. You’re a curious, always-evolving pro who tracks digital trends (and uses AI responsibly) and loves sharing what you learn with the team. If you thrive in a consultative, client-facing role and manage your work like a champ, you’ll fit right in.

As a UX Design Consultant, you will...

Partner with clients and internal stakeholders to uncover goals and user needs, then translate them into clear, decision-ready artifacts. You’ll plan and run user research, develop personas, user flows, and journey maps, and use these to define a coherent information architecture. You’ll produce sitemaps, wireframes, and prototypes that make navigation intuitive, content easy to find, and scope risks visible early.

You’ll work closely with the Director of Digital Strategy on content audits, metadata, and taxonomies to improve discoverability and SEO. You’ll monitor performance with web analytics, evaluate clients’ information architecture over time, and recommend targeted enhancements that measurably improve the user experience.

Across delivery, you’ll guide cross-functional teams—PM, Development, Designers, BAs, and Content—through design reviews and iterative improvements, aligning IA and UX decisions with visual design and business objectives while keeping accessibility and best practices front and center.

You Need:

Discovery facilitation: Proven ability to lead discovery/prioritization/user-testing sessions, present persuasively to executives, and handle live Q&A.
Stakeholder alignment: Demonstrated success collaborating with clients and cross-functional partners to translate business goals, target audiences, and user needs into IA decisions.
User research: Hands-on experience planning, running, and synthesizing interviews and usability tests into clear insights and recommendations.
Core UX artifacts: Track record producing personas, user flows, and journey maps that guide structure, content, and scope.
Information architecture: Expertise creating and maintaining navigation, sitemaps, taxonomy/labeling, plus wireframes and interactive prototypes; as well as adapting work based on evidence (e.g., card/tree testing).
Content partnership: Experience conducting content audits/gap analyses and aligning IA with visual design and content strategy alongside Designers, BAs, and Content.
Accessibility & best practices: Applies current IA/UX standards (incl. WCAG considerations) and drives measurable improvements.
Responsible AI in UX: Practical use of AI to accelerate research synthesis, design exploration, and feedback analysis—while upholding privacy, consent, and anonymization and optimizing workflows/budgets.
Tool proficiency: Advanced with Figma (incl. FigJam), Optimal Workshop Suite, and Google Docs/Sheets/Slides (or equivalents).

Bonus:

Agency/consultancy background: Experience operating in fast-paced, multi-client environments.
Client website delivery: Experience building websites for clients end to end (e.g., IA/UX for CMS-driven sites), collaborating through launch and iterative improvements.
Team leadership: Experience leading or mentoring junior team members through critiques, pairing, or project guidance.
Experience working on web projects within the higher education sector.

How to Apply:

Please apply through our online application form and provide a cover letter.

Compensation

Hourly Rate Range: $75.00-$85.00/hour CAD (*based on benchmarking for our Vancouver location - subject to change based on location and experience)

Pay Equity

Our focus is ensuring fair compensation based on the unique skills and experience of each team member while aligning with defined pay ranges established through extensive market research.

Where our team members are located is crucial for operational efficiency, client service, and compliance with provincial legislation. Even for remote positions, specific placement within a Province or Territory influences the cost of living and market compensation, resulting in potential rate variations.

Inclusion at ImageX:

At ImageX we operate as a team, focused on holding space for and fostering a sense of inclusion for all members of our team! We have a deep respect for each individual's strengths, points of view, experiences, and barriers. We are committed to supporting our team members and working together to remove barriers wherever possible.

We welcome you to come as you are, and rest easy knowing that your differences are what make you special. Regardless of who you love, what gods you worship - (or don’t!), the color of your skin, and whatever barriers you may face in life. We are here for all of it, as it is our differences that allow us to be a better team, one that allows us to think critically, drive innovation, and deliver better business results for our clients.

About ImageX:

Enterprise Drupal, Simply Delivered.

Our team is a distributed workforce with established teams in Canada, Ukraine, and Brazil. We put extra emphasis on enhancing the virtual relationships, but also work hard to create opportunities to have face-to-face co-working days and other get-togethers in each region whenever possible. Our goal is to exceed the expectations of both clients and our team – which means we value creativity, involvement, flexibility & being crazy in love with what we do.

ImageX is an award-winning enterprise Drupal agency that was founded in 2001. We’ve helped global brands including Apple, YMCA, and Trinity University architect complex technical solutions and create meaningful digital experiences through user experience, content strategy, visual design, and ongoing digital strategy. Learn more about us at http://imagexmedia.com/about.

Apply Now

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