Technical Safety BC Case Study
Overview
Technical Safety BC is an independent, self-funded organization that oversees the safe installation and operation of technical systems and equipment. In addition to issuing permits, licences, and certificates, they work to reduce safety risks through assessment, education, outreach, enforcement, and research.
What They Needed
ImageX was hired to review the website and recommend a plan for upgrading the CMS to Drupal. Technical Safety BC’s goal was to enhance the usability of the website, reorganizing the architecture to help their clients find critical information more efficiently and effectively.
How We Helped
Technical Safety BC wanted a secure, well-supported CMS that was easy to customize. We began the project with an audit of site content, creating an editorial calendar and a content governance plan to help guide content strategy.
User testing sessions helped shape, map, and prioritize content. We created user journeys to inform wireframes and static prototypes. ImageX developed a new homepage and several internal page templates. After upgrading the organization's CMS to Drupal and updating the look and feel, we configured a new server and revised and migrated existing content.
Words from
the client
“ImageX managed the project capably, setting achievable goals while incorporating many preferences. Their flexible, practical approach was key to the project's success.”
Web Development Business Partner
Technical Safety BC
The Results
The redesigned website charted a 55% increase in traffic, earned praise from visitors, and won a prestigious dotCOMM award.
